COVID-19 Guidelines and Resources

gen covid iconCOVID-19 Guidelines and Resources

The Southwest Virginia EMS Council has created this page to provide information related to the COVID-19 crisis to our regional EMS agencies and providers.  We have just released guidance for EMS agencies as you respond in your communities to possible and confirmed COVID-19 cases.  It is essential for EMS agencies and providers to be diligent in addressing patient care during this public health emergency.  Understanding proper techniques for limiting exposure and spread of disease is vital.  Resources linked below contain the latest available information.  Refer to these sites frequently.  Review guidelines for proper use of PPE, and pay attention to urgent communications being sent by various stakeholders.  To assist our agencies and providers, new protocols and guidelines have been approved by the regional Medical Direction Committee for immediate implementation.  Please discuss these with your operational medical direction.  These are available on our mobile app and attached here:

pdf COVID-19 General Guidance (685 KB)

pdf COVID-19 Patient Screening Protocol (274 KB)

pdf COVID-19 Non-Transport Protocol (585 KB)

pdf COVID-19 911/Dispatch Recommended Screening Protocol (126 KB)

pdf EMS Personnel Screening Protocol (419 KB)

Other COVID-19 Informational Resources:

Virginia Office of EMS

Centers for Disease Control

Virginia Department of Health

CDC Donning/Doffing Guidance

Ballad Health

In addition, the Council has asked EMS agencies to complete a survey related to PPE needs and response capabilities.  If your agency HAS NOT completed this survey, please contact our office.  In addition, be sure to check this resource often to ensure that you remain up-to-date.


The Southwest Virginia EMS Council has received a small cache of PPE from the Strategic National Stockpile (SNS).  Not all anticipated supplies have been received at this time; however, we will post a request form in the near future where EMS agencies may request supplies as soon as all items are received. Designated Emergency Response Agencies (DERAs) receive first priority, and allocation is based on need considering multiple factors.  We cannot guarantee that agencies will receive everything requested; however, we are trying to meet immediate needs as much as possible.

A link to the request form has been sent to EMS Agency Super-Users.  If your agency has not received that form link, please contact our office to update your contact information.


Frequently Asked Questions (click on link)

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